Support
Something not working, or a question we have not answered here? Write to us and a person will reply.
bazzino.admin@gmail.comBazzino is in a closed alpha
Accounts are invite only while we test. If you were sent an invite code, enter it on the sign-up page. Without one, sign-up will be refused; that is expected, not a fault.
I cannot sign in
Use the same method you signed up with. If you created the account with Google or Apple, use that button rather than an email and password, since no password was ever set. A wrong email and a wrong password give the same message on purpose, so the form cannot be used to discover which addresses have accounts.
My workout timer kept running with no signal
That is intended. Sets are held on your device and sync when you are back online, so a dead zone in the gym does not cost you a session. If a workout did not appear after reconnecting, open it once while online before writing to us, then tell us the date and the routine name.
The weight it suggests looks wrong
Suggestions read your last two or three sessions of that exact movement, on that equipment. A barbell session and a dumbbell session of the same exercise are kept apart on purpose, so a set of dumbbell presses will not drag your barbell numbers down.
Getting your data out, or deleting it
Both live in the app under Profile. Export downloads everything we hold about you as a file. Deleting your account removes it and every workout, measurement and consent record with it, and cannot be undone.
Health and safety
Bazzino is a training log, not a medical service. Nothing in it is medical advice, and the supplement information is general education rather than a recommendation. Talk to a doctor before starting a new programme, and stop if something hurts.
Where the food data comes from
Food and barcode results come from Open Food Facts, a community database published under the Open Database License (ODbL). It is contributed by volunteers, so a product may be missing or a figure may be off; you can correct it at the source and the fix reaches everyone.
Privacy and terms
Read the Privacy Policy and the Terms of Service. Anything about your personal data specifically goes to the same address above.